⚠️

Navegador desatualizado

Este aplicativo não é compatível com a versão do seu navegador. Atualize seu navegador para a versão mais recente e tente novamente.

← All guides

How to use the booking history

Access all bookings for a property, filter by status, and contact previous guests via WhatsApp.

The booking history brings together all bookings for a property in a single list — past, ongoing, and upcoming. It's useful for looking up previous guest details, checking a booking amount, or reaching out via WhatsApp.

How to access

In the side menu, click History (under Bookings). Select the property you want to view in the property selector at the top of the page.

What each booking shows

Each item in the list displays:

  • Period and number of nights
  • Status of the booking
  • Guest — guest's name
  • Phone — with a button to open WhatsApp directly
  • Amount of the booking

Click any booking to see full details and, if it's still upcoming, edit the information.

Booking statuses

StatusMeaning
ConfirmedConfirmed, with check-in in the future
OngoingGuest is currently checked in
CompletedStay has ended
PendingRequest not yet confirmed
ExpiredPending request whose check-in date has already passed

Loading more bookings

The list loads 20 bookings at a time. If the property has more, a Load more button appears at the bottom of the list.

Contacting guests via WhatsApp

If the guest has a phone number on file, it appears as a clickable link. When tapped, HostX opens WhatsApp with that guest's conversation — you can choose a predefined message or type freely.